How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14090
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

I think I need a new lamp TV, can you tell me how to

Customer Question

I think I need a new lamp for my TV, can you tell me how to get one.
Model TC-L32C12
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
This TV (the model you have sent)does not have a lamp its an LCD set
Can you please tell me exactly what happens with the set?if it shuts down at random what does the powerlight do on the front of the set please is it blinking?solid?what color is it?
Let me know please
Anthony
Customer: replied 1 year ago.
It shuts off at random and the red light on the front goes off
Expert:  Anthony_Infotech replied 1 year ago.
Hello
In every case where their is no power light (or powerlight goes out) lit and you are sure their is power reaching the set the back of the set will need to come off (set unplugged from the wall)and some checks carried out using a meter (volt\amps\resistance)this is just to verify if the powerboard is bad, are you able to do that yourself?if so please let me know I will provide more details, the most likely suspect as it stands now is the powerboard itself.
If you are not comfortable with that you will need a tech www.tvrepairpros.com will locate a tech in your area
Please let me know if you can do work or need more help
Regards
Anthony
Customer: replied 1 year ago.
ok thanks, ***** *****'t do that. sounds like I just need a new TV
Expert:  Anthony_Infotech replied 1 year ago.
These smaller sets can be picked up very cheaply now so in many cases its not an option for a repair as it will make sense to replace rather than repair so yes I believe your right there, the only cheaper option would be a do-it-yourself repair but I appreciate not all are fond of that.
Let me know if I can do anything else
A positive rating is appreciated thank you there will be a rating bar with this post thanks again
Regards
Anthony