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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When i turn on the TV theres no display on it but ut is on

Customer Question

When i turn on the TV theres no display on it but ut is on stand by mode and my question is how can i get out on stand by mode when in fact there is display on screen? Please let me know?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
Just to rule out the remote control have you tried switching the set on AT THE SET ITSELF?there will be an on/off switch/button or channel button
Let me know please
Anthony
Customer: replied 1 year ago.
Could you pls call me my no is(###) ###-####
Expert:  Anthony_Infotech replied 1 year ago.
Sorry we are not allowed to do that, and in any case its best worked out here
Do you understand my info request above please?
Anthony
Customer: replied 1 year ago.
Why? I pay the exact amount as prescribe and why youre not allowed to call
Expert:  Anthony_Infotech replied 1 year ago.
Its something I don't personally use because its of no benefit in my opinion to me or the client, because I will end up repeating over and over where here its all in front of you in methodical procedure
If you don't wish to continue this way I will opt out
Let me know thanks
Anthony
Customer: replied 1 year ago.
And how about my payment?
Expert:  Anthony_Infotech replied 1 year ago.
When I opt out another tech may offer you the phone call option please just await
Anthony
Customer: replied 1 year ago.
Ok can i talk to him
Expert:  Aric replied 1 year ago.
Hello The phone call is an additional services- which you must pay additional (up to $40) for.
However, these questions are actually much easier to go back and forth typing versus calling- that way the information is on the page.
Now, can you please reply back to the following?
1) What is the model number off of the back of the TV?
2) How long have you owned it for?
3) If you press the power button on the TV itself, will the set turn on?