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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Mitsubishi WD3300U powers off after 15-20 seconds. the fan

Customer Question

my Mitsubishi WD3300U powers off after 15-20 seconds. the fan runs, screen never illuminates. has new bulb, what causes this?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
The lights on the front of the set are any blinking?lit solid?
Anthony
Customer: replied 1 year ago.
it is a projector. lights come on green as in normal start-up fan comes on the shuts down after 15-20 seconds
Expert:  Anthony_Infotech replied 1 year ago.
I understand but what do the lights do when the unit shuts down please? you see the lights are important as they can report an error, or does the unit just drop to standby red light lit?
Anthony
Customer: replied 1 year ago.
both green while fan runs to red when shuts down
Expert:  Anthony_Infotech replied 1 year ago.
Did it do exactly the same with the original lamp?
Anthony
Customer: replied 1 year ago.
yes
Expert:  Anthony_Infotech replied 1 year ago.
I am sorry I will opt out
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Have you tried to reset lamp timer in projector after new lamp installation?
- Where did you buy the replacement lamp from and what was the price?
Thanks.
Customer: replied 1 year ago.
yes I have tried to reset lamp timer, it will not stay on long enough to reset
my projector lamps $253.00
Expert:  Shahid replied 1 year ago.
OK, was the old lamp broke/shattered?
What procedure is applied to reset the lamp timer?
Customer: replied 1 year ago.
old lamp still burns
press arrows simultaneously with power button
Expert:  Shahid replied 1 year ago.
OK, lamp timer reset procedure is correct, did the status light blink twice during lamp timer reset?
If didn't, press and hold arrows simultaneously with power button on projector for bit longer till you get status light blink two times.
Please reply back with the result.