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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Scepter u500 backlight was set on 100 and I was lowering I

Customer Question

Scepter u500 backlight was set on 100 and I was lowering I must of got the wrong menus and screen went blank and just keeps changing colors help me get it back to menus pls
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Were you using any universal remote on the TV or the one came with the TV?
- How old is the TV and is it still under warranty?
Thanks.