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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My power went out last night when it came back on no tv no

Customer Question

my power went out last night when it came back on no tv no color or sound light in front was bleanking
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info.
1) How long have you owned the set for?
2) When you say "no color or sound"- do you mean you have a black and white picture? Or did you mean no "Picture or sound"?
Customer: replied 1 year ago.

it says no signal but the tv does nothing i have had it almost 4 yr.

Expert:  Aric replied 1 year ago.
Okay, No Signal usually just means the TV lost it's signal to the cable box or whatever source is sending the broadcasts. Please grab the original TV remote and press MENU, does the MENU show up? If SO, then please tell me how you receive broadcasts on the set (cable box, SAT box, etc.).
Expert:  Aric replied 1 year ago.
Are you still with me?
Customer: replied 1 year ago.

yes

Expert:  Aric replied 1 year ago.
Okay.....can you reply back with what was asked above?
Customer: replied 1 year ago.

it does nothing there is no sound or pic. even treid the dvd nothing

Expert:  Aric replied 1 year ago.
You just said the screen showed "No Signal"- is that correct?