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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14175
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Have a 50VG825 rear projection and menu will not show on screen

Customer Question

Have a 50VG825 rear projection and menu will not show on screen from remote or unit
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
Please try rebooting the set, that is unplugging it for 10 minutes then replug back in again let me know if this changes anything please?
Anthony
Customer: replied 1 year ago.
I already did that, but still does not display menu. Is there something that needs replaced. Picture and sound are fine, just menu does not display.
Customer: replied 1 year ago.
Are you still there?
Expert:  Anthony_Infotech replied 1 year ago.
If the menu won't display with either the remote control or on the unit itself it would indicate failure of a micro-processor associated with the mainboard, the thing is with these projection sets because of there age (some are 20years old!)the parts are not available anymore technology has moved on a lot since the set sets were manufactured.
I am sorry for dismal news here
Let me know your thoughts here
Anthony
Customer: replied 1 year ago.
Can you supply part number so I can search?
Expert:  Anthony_Infotech replied 1 year ago.
Yes just give me 5 mins please
Anthony
Customer: replied 1 year ago.
Thanks!
Expert:  Anthony_Infotech replied 1 year ago.
First let me apologize I thought it was a rear projection set its not its an LCD rear projection set there is a massive difference
OK the part you need is this
JP08491
Its available at some but at a massive price
Let me know if you need more info
A positive rating is appreciated thank you
Anthony
Expert:  Anthony_Infotech replied 1 year ago.
Hello
Just following up do you still require any more help with this please?
If not could you please consider to rate the answer positively thank you.
Regards
Anthony