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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Hitachi flat screen TV stopped having sound. The picture

Customer Question

My Hitachi flat screen TV stopped having sound. The picture is fine but no sound. It's only about 2 years old (or less!).
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.
Hello , my name is***** can help you with this problem but first i would have a few questions ; Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ? If so then as cable boxes are known to cause sound problems , the first thing to try would be a reboot ;Pull the cable box`s power cord off the wall outlet (cable box only) for a minute.In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.Note that it may take a couple of minutes for the cable box to reboot after you plug it back ,just give it time.Let me know how that goes and please take the time to rate my answer positively (use the stars to rate) if that answers your question / does the trick as it is the only way i get paid for helping you , otherwise do not rate at all , just let me know and we`ll try something else.Note that you can reach me here at any time after rating if you have questions.