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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Mitsubishi model ws65413 when powered on only one lamp starts

Customer Question

Mitsubishi model ws65413 when powered on only one lamp starts to light up orange and then turns itself off. Do I need new lamps or board or what
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time.
This model Tv does not have a "lamp" that you can just replace. Do you have electronics experience like using a meter and soldering?
REPLY to continue (do not start a new question).
Mike
ps: Please refresh this page often if you don't see my reply.
Customer: replied 1 year ago.
Yes some experience but not a lot.
Customer: replied 1 year ago.
Can I send you pics of what I see?
Expert:  Mike G. replied 1 year ago.
unplug the tv power cord.
wait three minutes.
plug in tv power cord.
press power button.
AFTER the tv shuts off, go up to the front panel press and hold the MENU and DEVICE/INPUT buttons until the LED starts blinking.
Look carefully at the blinking. It will be in a two digit pattern something like-
2 blinks pause 3 blinks pause repeat
or
3 blinks pause 4 blinks pause repeat
etc.
What is your two digit code?
Customer: replied 1 year ago.
Let me give that a try and I'll let you know.
Expert:  Mike G. replied 1 year ago.
ok
Customer: replied 1 year ago.
Code is 2-1.
Customer: replied 1 year ago.
Did you get my error code message. 2-1. What's the diagnosis?
Expert:  Dan replied 1 year ago.
Sorry for the delay... looks like Mike had to step out. I'm Dan, and I'd be happy to help.
2-1 and 1-2 are very different codes... can you try again and double check?
Dan