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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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What does it mean when my TV doesn't have an IP address?

Customer Question

what does it mean when my TV doesn't have an IP address?
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you're having trouble.
Can you tell me the make/model of the tv?
Are you getting a specific error message?
Initially, not showing an IP means it isn't connecting to your home network properly, or just that it isn't set up with a static address. That is not necessarily an indication of anything being wrong.
The information printed on your modem is not going to be correct in this situation, and entering that information incorrectly will only make the problem worse.