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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cant turn the TV on, its a Soniq, normally turn it on with

Customer Question

I cant turn the TV on, its a Soniq, normally turn it on with remote, have changed batteries in remote in case that was the problem, cant see an on off switch anywhere
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me complete model number off of your TV?
Thanks.
Customer: replied 1 year ago.

It is E4DW13A-AU I think, hard to read

Expert:  Shahid replied 1 year ago.
Thanks Roisin for the info.
- Have you checked side panel of TV for control buttons to push power button?
- Does power indicator light turn On or flash when TV power cord plugs in wall socket?
Customer: replied 1 year ago.

There are some buttons on the bottom of the screen, there's a standby button and vol control, tried the standby button in different positions and then the remote, still nothing. There is a red light in left hand corner on the bottom indicating power is on, not flashing

Expert:  Shahid replied 1 year ago.
OK, have you tried to unplug TV power cord from wall socket for 10 minutes to reset the TV, replug back in and check?
Customer: replied 1 year ago.

ok will do that

Customer: replied 1 year ago.

Ok did that, still nothing

Customer: replied 1 year ago.

Are you going to be able to help me or not ?

Customer: replied 1 year ago.

Not happy been waiting 2 1/2 hours and no result, useless, do not expect to pay

Expert:  Shahid replied 1 year ago.
Sorry for delayed reply, I was away from computer. Let me open the question to others if you do not wish to continue with me.
Thanks.
Expert:  Dan replied 1 year ago.
Different expert here. Do you still need help with the Soniq?

Dan