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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My haier tv does not respond to "tv" imput. other inputs

Customer Question

my haier tv does not respond to "tv" imput. other inputs working
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- How old is the TV and how long it have had the problem?
- Is there any antenna hooked to TV?
Thanks.
Customer: replied 2 years ago.

I have had the tv for 18 months. there is no antenna attached to the TV. I am at work and do not have the model number available . I will have it this evening.

Expert:  Shahid replied 2 years ago.
No problem Debbie, please take your time and reply back with TV model number info when get back to home to continue troubleshooting.
Thanks.
Customer: replied 2 years ago.
Our model number is *****

sorry to get it back to you so late. family emergency
Expert:  Shahid replied 2 years ago.
No problem, what happens if you select TV input source?
Is TV input source is grayed out or shows nothing on screen?
Customer: replied 2 years ago.
Nothing shows on the screen. Says no signal. We have disconnected the cable and attached a other TV to it and it works fine. So is definitely the tv
Expert:  Shahid replied 2 years ago.
OK, is the cable from wall directly plugs in TV or into any cable box and do you use cable remote to change channels?