Facing TV Problems? Ask a TV Technician.
what causes a fuzzy picture
OKay - I entered my credit card # XXXXX you accepted it. Then I couldn't remember my password XXXXX you sent me another one. I try to log in but apparently I don't know where to go.
Hello, and welcome. My name is XXXXX XXXXX I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!
Hi there, sorry to hear you're having trouble with the tv,
can you tell me if this happens on all sources? (cable/satellite, dvd, game, etc)?
If you bring up the on screen menu (tv settings menu), is it fuzzy as well, or does it appear normal?
Always fuzzy, minimum contrast, too dark
Thanks for the info,
that can indicate several possible causes,
Including the buklb?
on a dlp set like this it can be a bad lamp, a bad color wheel, or internal contamination (dirty optics)
Yes, that is correct
The dark/contrast issue is the biggest sign it is the lamp
if you haven't replaced the lamp for at least a few years, that should be your first step
I know how to replace the bulb but no idea on another fix
Well the other issues aren't such an easy fix. You can open the case up (taking off the back panel) and blow everything out with compressed air to clean any dust that might be on the optics
I'm happy with your answe. I'll replace the lamp/ Thanks!
but other issues like the color wheel won't have a practical fix
it can be done, but to be honest you'd be better off buying a new tv, as this one is getting old and would be very expensive to fix
Good luck with the lamp!
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Thank you, XXXXX XXXXX a good day,Nathan