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Aric
Aric, Technician
Category: TV
Satisfied Customers: 34138
Experience:  10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
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I have a RCA 32" TV model number LED32B30RQD it has a DVD combination

Resolved Question:

I have a RCA 32" TV model number LED32B30RQD it has a DVD combination on it also. But my problem is it has a good picture but there is no sound just a clicking sound. I went by the troubleshooting part in the manual I tried to reset the sound and nothing worked and I unplugged the tv from the power source and still doesn't work just a clicking sound. Do I need to do something else to it that isn't listed in the manual for troubleshooting?
Submitted: 11 months ago.
Category: TV
Expert:  Aric replied 11 months ago.
Hello, My name is XXXXX XXXXX I will be glad to assist you.

How long have you owned the set for, and when did the problem occur?

Also, do you get the same clicking sound regardless of using the DVD player, or regular TV broadcasting?
Customer: replied 11 months ago.


I've owned the TV for a little over a year ,and it occurred while watching TV tonight . Yes no matter what I got the TV on the clicking is there.


 

Expert:  Aric replied 11 months ago.
Thanks for the reply Dave. Does the clicking get louder or softer with the volume control on the set?

Also, is it coming from the speakers, or the back of the TV- or is it hard to tell?
Customer: replied 11 months ago.


The clicking stays the same volume . No matter where the volume is set ' I think the back of the TV. That's what It sounds like.

Expert:  Aric replied 11 months ago.

Thanks for the reply.

 

Unfortunately there isn't a quick fix for this problem, and it does require service. The clicking sound indicates that the audio IC that drives the internal speakers has failed. It is common in these sets as they use very low powered amplifier IC's that generally heat up and fail.

 

The IC is located on the mainboard, and requires the board be replaced. This type of repair is typically around $175 to replace the Mainboard. I wish I had better news, but there are no resets or buttons you can press to fix this problem and the set will require service.

 

The replacement of the board is very simple if you'd like to do this yourself. It can be purchased at the link below for $60 and change, and all that's needed for this repair is a screwdriver:

http://www.partsstop.com/product_p/ps-a2039.htm


If you're not comfortable with this type of repair, then if you'd like you can locate a tech at the link below:


http://www.tvrepairpros.com/


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Aric, Technician
Category: TV
Satisfied Customers: 34138
Experience: 10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
Aric and 6 other TV Specialists are ready to help you
Expert:  Aric replied 11 months ago.
Hello, I just wanted to follow up with you and see If you've received all the information you needed. If not, feel free to reply back to me and I will continue to assist you. Best regards, Aric

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