How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Anthony_Infotech Your Own Question

Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 9803
Experience:  20+ years experience TV expert in the main
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

my rca big screen tv: model #D52W25YX1, serial # XXXXX

Customer Question

my rca big screen tv: model #D52W25YX1, serial # XXXXX comes on and only stays on f0r 5-10 seconds and will not come on for anther 10 minutes, whats wrong? Bob
Submitted: 8 months ago.
Category: TV
Expert:  Anthony_Infotech replied 8 months ago.
Hello my name is Anthony
Welcome
Thanks for the Question

I may be a few minutes between each request for info thanks for your patience!

Its not a dlp its a rear projection set

When it goes off does it go off completely or is the sound still on please?perhaps just the pic goes black?

Anthony
Customer: replied 8 months ago.

it goes off completly

Expert:  Anthony_Infotech replied 8 months ago.
Hi Robert

Dry joints poor connections in the horizontal stage are the probable cause particularly around the high voltage capacitors the thing is with these sets they are ....dangerous, their are very high voltages in this set and they can kill particularly for this type of issue were the chassis and boards are going to need to come out to be examined

A tech would charge around $250 to perform work you can find a tech in your area using this address www.tvrepairpros.com

Please consider the age of the set before putting money into this the set is very dated now compared to modern sets.

I am sorry this isnt anything easier

Let me know if you need more info

Many Thanks
Anthony
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 9803
Experience: 20+ years experience TV expert in the main
Anthony_Infotech and 2 other TV Specialists are ready to help you
Customer: replied 8 months ago.


thank you very much, looks like a new set. bob

Expert:  Anthony_Infotech replied 8 months ago.
Hi Bob

Well its what I would do
Rear projection sets now are or have exceeded their life sometimes two or three fold they are not getting any younger and are a credit to the manuf however its time to move on with them it will also be kinder to your power bill

Let me know if I can do anything else bob

Please remember to rate the answer, thank you

Many Thanks
Anthony

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)