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I have had this tv for 3 years.
I do have a cell phone.
The comcast remote has never been used to shut off tv, just channels.
I can't move the TV, so I cant get the number off the back of it.
I do have the user guide and it says that it's for XVT3D424SV/XVT3D474SV/XVT3D554SV
Wow, yes I can with my camera phone
It's pretty cool isn't it?
The bad news is though, that the remote is working fine, and this means that the problem is with the TV's remote sensor, and in order to fix it, the remote sensor in the TV would need to be replaced. You can always use the power button on the TV itself if all you need to do is power on/off with it.
However, if you would like to retain the remote functionality of the set, you will need to have the IR replaced. Average cost for this type of repair is between $125-$150 parts and labor.
If you'd like you can use the link below to locate a Tech in your area:
If you'd like to purchase the board yourself and do a DIY repair, then the link to the board is below. The part is only $20:
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Thank you, XXXXX XXXXX a tech to fix it. I appreciate your help but one more question. Where is the on/off switch on this TV? I've been looking all over for it!
I tried that and it doesn't shut off. So I'll have the tech check that, too.
Should I try to unplug it. Or is it ok to have the white light on?
I did exactly what you told me to do and now everything is working again including remote! So everything shuts on and off with remote and wheel.
Thank you Aric!