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Nathan
Nathan, Installer
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Experience:  Custom home theater installer, authorized dealer top brands.
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I have a Roku 3 and I would like to know if my high def tv

Resolved Question:

I have a Roku 3 and I would like to know if my high def tv is compatible? and what kind of high def cable do i need to buy to connect it to the roku? Thanks, Rose
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Nathan :

Hello, and welcome. My name is XXXXX XXXXX I’ll be assisting you today.


 


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Nathan :

Hi there, thanks for the question, rokus are compatible with almost all tvs, but give me just a moment to confirm the specs on your jvc, and I'll let you know for sure, as well as explain the best way to hook everything up for you.

Customer:

Thanks Nathan

Nathan :

You're welcome,

Nathan :

so far it looks like it is partially compatible,

Nathan :

the limitation is that this is an older tv,

Nathan :

Do you use the tv only?

Nathan :

Or do you have any kind of a/v receiver, sound bar, surround sound system, etc?

Customer:

i was afraid of that answer

Customer:

the tv is hooked up to a dvr from at&t

Nathan :

The real issue here is that your tv does not have hdmi inputs.

Nathan :

It only has DVI. The roku only has HDMI output available.

Nathan :

You could theoretically use a hdmi to dvi adapter, but that would give you only video, you wouldn't have any sound.

Nathan :

Your best bet would be to return the roku, if possible, and exchange it for a different model roku that has alternate ports available which would be compatible with your tv.

Customer:

i was hoping there was a converter of some sort that i could buy to update my old high def tv

Nathan :

There are converters, but they don't work well. You'd be better off investing that money in a new tv, or just buy the older model roku.

Customer:

do the older model rokus work just as well as the new ones?

Nathan :

Yes, they do, all the same functions,

Nathan :

and because of the resolution limitations of the tv, you wouldn't see any difference between old and new anyway

Customer:

ok but i don't know which roku model would work with my tv

Nathan :

I'm sending you a link, so that you may order the proper one.

Customer:

thank you

Nathan :

This is the one you want. As a bonus, it is about $30 cheaper than the roku3

Customer:

that's good!

Nathan :

You'd use the red/white/yellow rca cables to plug from the back of the roku:

Full Size Image

Nathan :

into the corresponding ports on the JVC.

Customer:

i'll go and look now for the ports on the jvc because i don't recall off the top of my head seeing red white and yellow ports

Customer:

the ones i have seen are already used by the cable box

Nathan :

They should be there, and labeled something like AV or VIDEO

Nathan :

there should be more than 1 set

Customer:

ok i'll go and check be right back

Nathan :

Ok

Customer:

i think i have found what you are looking for

Customer:

i mean what you were talkinga bout

Nathan :

Okay

Nathan :

So what you would do is plug the red/white/yellow cords in from the roku, then bring up the proper input mode on the tv. For example if the ports you plug into have a label near them for AV1, you'd use the SOURCE/INPUT button on the jvc remote to call up the AV1 mode, and it would then show the roku

Customer:

ok sounds doable

Customer:

i have to return the roku first

Nathan :

As long as it is new, most retailers will have no problem with letting you return/exchange it.

Customer:

i got it fro roku directly so do you think they will exchange it?

Nathan :

Yes, I'm sure they would, especially based on the circumstances. The one you have is not compatible, and you would be buying a new one that is.

Customer:

that's true.

Customer:

just a shame that i didn't know this until now...not blaming you

Customer:

ok i think i need to call roku and start the exchange

Customer:

thanks for your help

Nathan, Installer
Category: TV
Satisfied Customers: 10923
Experience: Custom home theater installer, authorized dealer top brands.
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