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Aric
Aric, Technician
Category: TV
Satisfied Customers: 32092
Experience:  10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
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I am unable to get any sound out of the TV

Resolved Question:

I am unable to get any sound out of the TV
Submitted: 6 months ago.
Category: TV
Expert:  Aric replied 6 months ago.
Hello, My name is XXXXX XXXXX X will be glad to assist you. Please keep in mind that there may be a few minutes between replies, as I research your problem.
How long have you had the set for and when did the problem occur?
Also, what is connected to the TV for devices (Cable Box, DVD, Game system, etc.), and do you get NO sound on the TV regardless of which Device you select?
Customer: replied 6 months ago.

Bought TV 2012
Problem started last night


Connected to Time Warner Cable

Expert:  Aric replied 6 months ago.
Thanks for the reply.


Please reset the system by following the steps below:
Please shut the TV and cable box down. Unplug the Cable box from AC power for one minute. During this time, disconnect and reconnect the HDMI cable on both ends, making sure it is secure. Then plug the cable box back in, turn on and let it reboot. Once it's rebooted, then turn on the TV and attempt to watch a program.
The sound should be back on at this point.

If it is not, or you need further assistance please postback in lieu of rating.
Aric, Technician
Category: TV
Satisfied Customers: 32092
Experience: 10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
Aric and 5 other TV Specialists are ready to help you
Customer: replied 6 months ago.

Thanks, XXXXX XXXXX; super system here and very reasonable. Thanks again.

Expert:  Aric replied 6 months ago.
You're very welcome and I'm glad to hear that! If you're satisfied with my service could you please use the system employed by the site to rate my service?

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