How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aric Your Own Question

Aric
Aric, Technician
Category: TV
Satisfied Customers: 33021
Experience:  10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
Type Your TV Question Here...
Aric is online now
A new question is answered every 9 seconds

hi there, we have an rca tv, model number L42WD22YX6. Within

Resolved Question:

hi there, we have an rca tv, model number L42WD22YX6. Within the past couple of weeks it has "refused" to turn on. It will turn on for a moment and then shut off. If we unplug it and then plug it back in it was working but now it won't even do that. The green power button is now flashing red. Is there anything that we can do? The tv is about 3 years old I believe. Thanks
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.
Hello, My name is XXXXX XXXXX X will be glad to assist you. Please keep in mind that there may be a few minutes between replies, as I research your problem.

How long have you had the set for?
Did the problem occur after a storm or power outage?

Also, does the power light blink continuously, or in a pattern (such as 5 blinks, pause, 5 blinks, pause, etc.)?
Customer: replied 9 months ago.

We have had the set for about 3 years. No storms or power outages. Yes, it blinks 5 times and then a pause

Expert:  Aric replied 9 months ago.
Thanks for the reply.
When the set shuts down like this after a second or two, and the light blinks 5 times- this is an error code indicating a short inside the TV that requires service.


Are you looking to repair the set yourself? If so you will need a meter and to remove the back of the TV and take some voltage readings inside the set. Let me know and I can help you and provide links to parts?

Or are you looking for a diagnosis and repair estimate?
Customer: replied 9 months ago.

I'm not too sure if it is worth the cost of the repair. I guess I would like to have an idea of the cost in order to make our decision. We don't have a meter either that I'm aware of. I guess I need a repair estimate please.


I suppose I should get a link to the part as well.

Expert:  Aric replied 9 months ago.

Thanks for the reply.

 

 

There's the possibility or two possible failures in the set that cause the 5 blinks.

 

The problem is that the backlight inverter boards (Slave and master), or the power supply output rail that feeds the inverters has failed. The power supply output needs to be tested for voltages both under load and no load to determine which board has the fault.

 

 

Unfortunately there are no resets or buttons you can press to fix the problem and the set will require service. Average cost for this type of repair is around $250 parts and labor if the inverters are found faulty, or also $250 parts and labor if it's determined the power supply is the culprit. The problem is going to be either one or the other.

If you'd like, you can use the link below to locate a tech in your area:


http://www.tvrepairpros.com/

 

The Parts for this set can be located and purchased at the link below, should you decide to put the money into repairs:

 

 

http://www.shopjimmy.com/catalogsearch/result/?q=RCA+L42WD22

If you need further assistance let me know.


If not, please do not forget to rate my answer.

Aric, Technician
Category: TV
Satisfied Customers: 33021
Experience: 10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
Aric and 5 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)