TV Repair Questions? Ask a TV Technician for Answers ASAP
Thanks for the question. I'm Dan.
Let me know when you've joined the chat.
I just read over your question. Samsung HL-S that isn't turning on.
How old is the TV?
about 7 years
OK. Have you ever replaced any parts?
Had any work done on the TV?
OK. What you're telling me lines up pretty well with the symptoms you described in your question.
The TV needs a new projection lamp.
Totally normal for a TV of this type and age.
The good news is, it's user-replaceable.
Let me get you a link to the part. Standby.
OK. You need a BP96-01472A.
You can get one >>here<<.
Do you still have the owner's guide?
There are replacement instructions in there.
Usually in the back, in the Appendix.
Are you still with me?
yes looking for the owners guide
Let me get you a link. Standby.
OK, >>click here<<.
I'm here if you have any other questions.
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could i take the old one out and bring it somewhere so they could replace it?
Sure, that's possible. It would be cheaper (and probably easier) if you went with the $139 option on the link I sent you.
That version comes with the lamp preinstalled on a brand new lamp housing.
So all you would need to do is pull the old housing out, then slide the new housing in.
You wouldn't have to mess with the bulb itself at all.
But yes, you can always have a local shop do it for you.
where in Montreal today?
I don't personally know anyone in Montreal.
and how do i take the old one out?
Please >>click here<< and look on page 124.
There are step-by-step instructions, with pictures.
It's very easy.
In short, you just remove a small door on the side or back of the TV, then pull the lamp housing out.
how about best buy or future shop would thay have the part
No, not normally.
It would have to be a TV shop, or the Internet.
By "shop" I mean repair facility.
You can Google "BP96-01472A" for a more local supplier.
Amazon.ca should have one.
If you need anything else, just let me know.
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