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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13725
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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We had a power surge and lights went out for a couple of seconds.

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We had a power surge and lights went out for a couple of seconds. Then when they come back on could not get Tv to come on. Tv was bought on 06-21-2013 ID # XXXXX
NA21506608
Hello my name is Anthony
Welcome
Thanks for the Question

I may be a few minutes between each request for info thanks for your patience!

Is the power light lit or blinking red please?

Anthony
Customer: replied 3 years ago.


no

Hi Judy

Please make sure you have bypassed any surge limiter by going direct to the power socket with the set, if it still wont fire up its likely the powerboard has took a hit as that seems likely you should use the warrenty on the set and let panasonic deal with this, if the set was out of warrenty then I would be directing you to make tests and repairs on the powerboard however you cant do that because it will invalidate the warrenty

I am sorry this isnt anything easier
Please let me know if you need more info.

Please remember to rate the answer, thank you.

Many Thanks
Anthony
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