This tv is 3 yrs. old and even with dvd input picture (vertical lines) still the same
Yes, I tried the menu button with the held of a samsung tech rep
The menu will come on the screen trust me on that I dont know what you want on the menu. Im upstairs on the computer and my tv is downstairs. I tried everything possible on the tv. The only thing I havent done is take off all the screws in the back and look inside. If you can tell what to replace inside and how its done I will let you charge that $28. from my card.
ok, let turn the tv on, please give me a few minutes.
I can see the menu under the lines and it is not very clear either. The lines are about 1/4 inch thick.
Okay, this is not good news, and there are absolutely no settings or adjustments you can make to correct this issue. Lines that thick and covering the MENU indicate only one thing- and that is a faulty LCD panel. To repair it would require replacement of the entire Display Panel from the inside of the TV. The cost of a new Panel is typically 80% of the cost of the TV, and to replace it entails removing all of the boards inside the TV and essentially rebuilding it. Once the cost of labor is added to the repair, it would cost you more than a new TV to fix this. I wish I had better news for you, but once the Panel has failed in this manner, the set is not cost-effective to repair, and you would be better off purchasing a new set. If you need further assistance, let me know. If not, please do not forget to rate my service.