Hello, sorry to hear you are having this problem. I can assist you. This will take some interactive work on your end. Your participation is needed and clear communication is crucial to solving your problem. To start we need to know:
1. Is your Direct Tv box high definition? Do you subscribe to HD channels?
2. Is the front panel of the Direct Tv box lit up like it is turned on?
3. If you look at the panel on the Tv, what INPUT is the Direct Tv box connected into? HDMI
1, HDMI 2, or something else?
4. If you press INFO on the original Toshiba Tv remote, what information pops up on the Tv screen?
Please reply with all the information to get started. Additional details may be required. My replies may take several minutes so please be patient.
ps. I am here to help you. Use the REPLY button when you don't understand what to do.