How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jack Your Own Question
Jack, Technician
Category: TV
Satisfied Customers: 7881
Experience:  40 years experience as audio,video repair and installation tech
Type Your TV Question Here...
Jack is online now
A new question is answered every 9 seconds

Our house was recently hit by lightening. Our Samsung large

This answer was rated:

Our house was recently hit by lightening. Our Samsung large screen TV was on a surge protector, but now it merely clicks (as if it is repeatedly trying to turn on) rather than actually turns on. Can it be fixed?

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions;


When you say it merely clicks , does it just keep clicking as soon as you plug the power cord or after you press the power button ?


For that matter, does the power button directly on the tv seem to have any effect ?

Hello , just saw that you opened another post.

Can you reply to me through this one ?

Customer: replied 3 years ago.

I'll try. Tried the power button on the TV - started clicking . Can't stop it short of unplugging now.

O.k this seems to work now.


Although you can`t stop the clicking with the power button , does it start to click as soon as you plug in the power cord or only when you press the power button ?

Customer: replied 3 years ago.

Only when I attempt to turn it on - then it just continues to click until I pull the plug

Customer: replied 3 years ago.

Did you get my response?

O.k then , just another question;


Does it respond to the remote for that first attempt after you plug it back or only to the button directly on the tv ?

Customer: replied 3 years ago.

Responds to both. Sometime the lower (on) light comes on sometimes it doesn't. Both just give me clicking.

O.k then from your description , the first suspect in this case would be the power supply board although lightning strikes can have very unpredictable effect depending on which way it came in the tv.

If the spike travelled through the power line then the power board would be the first affected and other times it will go through the cable system , in which case the main board would be affected.

As I said , I believe that in your case the power board was affected but there would be some testing to do in order to verify that.

If the power board is the culprit , you are looking at a board that cost around $90 and approx. $120 for the main board depending on where you buy it.


Did you wish to look into repairing this yourself or just have an idea of what is involved and the repair cost ?

Customer: replied 3 years ago.

Can I repair this myself? Where do I get the board and might there be other problems?

You seem to be suggesting that if I get some local expert to fix it could be $100 or more to do the job. I live in a rural area, qualified experts may be hard to find.

Actually the parts should cost around $100 but to have a repairman come at home to troubleshoot and repair this then you most likely are looking at 250 to $300 .


If you do wish to look at repairing this yourself then I will find that board for you.

This is all screws and plugs , so if you are handy with a screwdriver then you can do this yourself and I will be here to help you along.


Give me a few minutes and I will find that board for you.

In the mean time you can also use the link below to see how close the repair shops are to you , just enter your zip code and it will list the shops near you;

Click on this link here ;


Customer: replied 3 years ago.



Don't know if you are waiting for me. I'd like the board ID and where I could get it. Will try to repair myself. Thanks.

Sorry it took a bit of time.


The board part number is XXXXX and you can get it at the link below;


You can also use that part number if you`d like to do your own shopping.


Customer: replied 3 years ago.

Thank you. How do I get back in touch with you if I were to need your guidance in making the change. (I think I could do it on my own.)


BTW, excellent service. When you reply I'll hit that button.

You can just log back in justanswer and go to the tab above that says "my question" , click on it and you will see this post.

Or you could just make yourself a shortcut on the desktop or copy this link;


Just send me a reply , I will be notified and be with you ASAP.


Thank you for the rating and let me know how it goes.

Jack, Technician
Category: TV
Satisfied Customers: 7881
Experience: 40 years experience as audio,video repair and installation tech
Jack and 4 other TV Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Louie



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
< Last | Next >
  • Louie's Avatar



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • Rod's Avatar


    TV & Communications Sys Repair

    Satisfied Customers:

    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • Pete's Avatar


    Electronic Engineer

    Satisfied Customers:

    Over 16 years of experience installing and repairing electronics.
  • Steven's Avatar



    Satisfied Customers:

    Ma. Master Technician Lic. Authorized Warranty Support.
  • euro-pro llc's Avatar

    euro-pro llc


    Satisfied Customers:

    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • Daniel's Avatar


    Electrical Engineer

    Satisfied Customers:

    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • Conrad's Avatar



    Satisfied Customers:

    Training on many types of consumer electronics, training on Sony Samsung and JVC