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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 10294
Experience:  20+ years experience TV expert in the main
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Im loosing picture on my Toshiba Regza 32" TV. I have sound

Resolved Question:

I'm loosing picture on my Toshiba Regza 32" TV. I have sound but not picture. After I turn off tv, picture sometimes comes but again everything is black again.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question

I may be a few minutes between each request for info thanks for your patience!

I will need the model number please found on the back of the set?

Anthony
Customer: replied 1 year ago.

model no 32HL67US

Expert:  Anthony_Infotech replied 1 year ago.
Hello Sead

When the set goes black if you press the menu button of the sets own remote control does the menu come up please?

Let me know

Thanks
Anthony
Customer: replied 1 year ago.

No, there is nothing on the screen.

Expert:  Anthony_Infotech replied 1 year ago.
Hi Sead

The problem you have is that the backlight is going out, now their are a number of reasons why that could be happening,

1 The powersupply to the invertor usually 24 to 27voltsdc
2 The invertor itself could be bad
3 The grounding of the invertor could be bad
4 The backlight itself could be bad

All would need to be checked and eliminated, if you think you can carry out work yourself please let me know you will need to be able to use a meter and can use small tools.I will provide more details
Otherwise a tech would charge about $200 for work carried out on the set you can find an approved tech in your area by using this link www.tvrepairpros.com

Please let me know if you need info
Please dont forget to rate the answer.Thank You

Many Thanks
Anthony
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 10294
Experience: 20+ years experience TV expert in the main
Anthony_Infotech and 5 other TV Specialists are ready to help you

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