TV Repair Questions? Ask a TV Technician
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HI there, sorry to hear you're having trouble,
do you have this issue with all sources (cable/satellite, dvd, etc)?
When the screen goes blank, can you get the on screen menu to come up?
Yes to all sources. Once it goes blank nothing comes up.
If the issue happens on all sources, then it is an internal hardware failure;
on LCD sets like this, it is usually caused by a bad backlight/inverter
How long have you had the set?
Only two years if that
Okay, well the difficult part here becomes the decision you'll need to make.
The warranty on these is only a year
being past that, you'd be on your own for repairs.
The type of repair necessary (likely replacing the inverter, or possibly a power supply or main board component) is expensive
to the point that it's usually cheaper to buy a new tv when you're in this brand and size range.
What kind of cost could I be looking at if that is the problem?
You'd usually be looking at around $300 for parts and labor
for a 32" set, it doesn't make sense when you can buy a new tv for the same price or less.
I can get new for around $210 as it's only a 720p and we don't need a 1080p in our bedroom.
I would agree with that as well, replacement is going to be your best bet here.
I'm sorry there isn't a better option for a simple fix.
If you were really wanting to fix it, and are comfortable doing repairs yourself,
you could try buying the parts, but even changing out the inverter yourself will carry some risk as if you get the wrong part, you're out half the cost of the set that you won't get back.
Parts would be around the $100-150 range usually, so I would still lean toward a new set with a fresh warranty.
Thank you for your help. I assume you will bill the credit card the $28 for the answer? I'll; buy new
Yes, the billing should be automatic (you usually pay deposit up front actually)
I'll just ask that you "rate" me using the smileys below so I get credit for my time.
Thank you and have a good night
You're very welcome, and you as well!
Should you have any other questions, feel free to get back in touch. I also invite you to contact me directly with any future support needs at http://www.justanswer.com/electronics/expert-p0llinate/