How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 8903
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech.
33243543
Type Your TV Question Here...
Shahid is online now
A new question is answered every 9 seconds

Every time I cut my TV on is it cuts off...... i got a new

Resolved Question:

Every time I cut my TV on is it cuts off...... i got a new bulb but its still does the same thing....
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name isXXXXX be happy to assist you,
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Was old lamp dead/ broken that you replaced it in TV?
- Do you get any indicator light blinking on TV front when TV cuts Off?

Please provide these info to start trouble shooting.
Thanks.
Customer: replied 2 years ago.
The old one was not broken and yes blinking on front of tv.
Expert:  Shahid replied 2 years ago.
Thanks Desimond for the reply.

- Can you please check what light is blinking on TV front?

Power/Timer or Status or Lamp light?

Customer: replied 2 years ago.
Status light keep blinking
Expert:  Shahid replied 2 years ago.
Thanks for the info.

- Is Status light blinking in Yellow or Red or it is solid-red?


Customer: replied 2 years ago.
Status blinking green....cut off
Expert:  Shahid replied 2 years ago.
I'm sorry, it is not an error code or you may be not reading it correctly.

TV has three indicator lights on front and please check what light blink or stay solid after TV cuts off.

These indicator lights show an error code in TV that will help to determine problem section inside TV.

Thanks.
Customer: replied 2 years ago.
My mitsubishi tv 65in indicate a green light keep flashing an cuting off..
Expert:  Shahid replied 2 years ago.
OK, thanks for the info.

I hope Power/ Timer green light would keep flashing fast when you turn On the TV, then TV cuts Off and screen doesn't show any image or light during all that process, is this correct?

Please confirm above symptoms to provide the answer.
Thanks.

Customer: replied 2 years ago.
Yes
Customer: replied 2 years ago.
The cut on for 30 Sec. Saying welcome then turn off
Expert:  Shahid replied 2 years ago.
Thanks Desimond for the info.

This kind of problem occurs due to either bad capacitors in power supply board or defective main board that doesn't boot up properly thus reset and the process start over again but usually it happens due to bad power supply board that doesn't provide proper/ constant voltage that reset the TV.

Power supply board is available around $25 and a handy person should replace it to avoid any damage to TV, you can expect $130 as labor from local TV repairman if you are not working on it yourself.

Please check following site link that has power supply and main board of this TV.

http://www.shopjimmy.com/catalogsearch/result/?q=WD-65737

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated!

Regards,
Shahid.

Shahid, Technician
Category: TV
Satisfied Customers: 8903
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech.
Shahid and 3 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • Louie

    Louie

    Technician

    Satisfied Customers:

    2557
    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
< Last | Next >
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2557
    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2355
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1624
    Over 16 years of experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1417
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/europro/2009-7-31_232635_DSC02497.JPG euro-pro llc's Avatar

    euro-pro llc

    Technician

    Satisfied Customers:

    1128
    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Electrical Engineer

    Satisfied Customers:

    1072
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • http://ww2.justanswer.com/uploads/mistersony/2010-12-13_235638_conrad2.jpg Conrad's Avatar

    Conrad

    Technician

    Satisfied Customers:

    946
    Training on many types of consumer electronics, training on Sony Samsung and JVC