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Nathan
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I bought a logictech controller from best buy. Ive since moved,

Customer Question

I bought a logictech controller from best buy. I've since moved, have a new tv (same home theatre set up from best buy). How do I program my controller. Bright House can't help
Submitted: 3 years ago.
Category: TV
Expert:  Nathan replied 3 years ago.

p0llinate :

Hello, and welcome. My name is XXXXX XXXXX I’ll be assisting you today.


 


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p0llinate :

Hi there, sorry to hear you're having trouble,

p0llinate :

what is the model of your logitech?

p0llinate :

In general, most all of the logitech remotes require programming, which is done via a usb cable link to your computer.

p0llinate :

You'll need to install the logitech software if you don't have it on your computer already (you can download it from their site, if needed), connect the remote to usb, then open up the existing programming.

p0llinate :

There, you can easily swap out the new tv model for the old one, it will propagate the new IR codes through all of your macros and remote functions, save the info to the remote, and then you are all set.

JACUSTOMER-5sxd938y- :

Hi Nathan. I think it's an L-LW20?

p0llinate :

I think that is the model of the charging cradle,

p0llinate :

can you have a look at the back of the remote, it will usually start with N-R or something similar

JACUSTOMER-5sxd938y- :

It just says Harmony

JACUSTOMER-5sxd938y- :

Harmony One?

p0llinate :

Does it have a color display screen?

JACUSTOMER-5sxd938y- :

yep

p0llinate :

Full Size Image

p0llinate :

This one?

JACUSTOMER-5sxd938y- :

yep

p0llinate :

If you don't have it already, go here: http://www.logitech.com/en-us/support/harmony-one-advanced-universal-remote?osid=14&bit=64 to download and install the harmony software.

p0llinate :

Then, hook up the usb cable, and follow these steps for programming:

p0llinate :

Replace an existing device with a related or newer device


You can replace an existing device on your Harmony account with one that is similar (ex. DVD player with a Blu-ray player). Here's how:




  1. Follow the steps above to add a device.




  2. Locate the new device on the Devices tab.


    NOTE: You'll need to know the name of the new device later.




  3. Select the Activities tab.




  4. Click the settings button next to the activity you want to update with your new device.




  5. Select Review the setting for this activity, and then click Next.




  6. Select No, I want to run the setup wizard again to change these settings, and then click Next.




  7. When prompted, select the new or replacement device to be used for that activity, and then click Next.




  8. Complete the setup wizard by selecting the other devices and inputs used in the activity, and then click Next.


    NOTE: Inputs may change when you add or replace a device. Confirm the name of the input being used by the replacement device before you add it to an existing activity.




  9. On the "Review the settings for this Activity" page, choose:




    1. Yes, these settings are correct and then click Next to complete the update.




    2. Yes, but I want to add more control of options and devices for this Activity to modify the settings.


      OR




    3. No, I want to run the setup wizard again to change these settings to completely redo the update.





  10. Click Done on the "Set Up Activities: Summary" page.




  11. Click Done on the "Select the Activity settings you would like to review or modify" page to return to the Activities tab.


    NOTE: To delete an old device from your account, see the instructions below.




  12. Connect your Harmony remote to your computer and then click Update Remote.




When the update completes, your remote will control the updated activities using your replacement device.

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