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Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 6908
Experience:  USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
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Hi Dan! This is a weird question!! I have a Sony KDL52V4100.

Customer Question

Hi Dan! This is a weird question!! I have a Sony KDL52V4100. My problem seems unique. I have another older Sony which is fine. When I play DVDs on my Toshiba All Region DVD Player on the KDL52V4100 they play "jerky" but with the same player on the other older Sony LCD they look perfect. Is this Sony doing something to discourage people using all region players? I wouldn't be surprised because I had a Sony DVD Recorder which wouldn't even let me record off HBO! I've gotten rid of all my Sony DVD equipment and am looking to get a new TV. I probably won't get another Sony but I was wondering is this makes any sense to you?
Submitted: 12 months ago.
Category: TV
Expert:  Dan replied 12 months ago.
Hi Greg. Thanks for requesting me.

Yes, that's definitely odd. I'm curious to know how it looks if you connect with a non-HDMI cable. Would you be able to do that?



Dan
Customer: replied 12 months ago.

Hi Dan!


I just did that using the yellow/white/red connections and it plays normally but the actual picture quality isn't nearly as good. The Toshiba doesn't have the progressive type connections. I wonder why the HDMI is the problem?? I already switched the cables using HDMI-2 etc on the Sony. Do you think when I get a new non-Sony TV this problem will go away?


Thanks for the suggestion to try non HDMI cables. I did everything but that!!!


Greg

Expert:  Dan replied 12 months ago.
Hi,

I don't suspect the problem will continue with a new set. An alternate solution would be to use component video cables (5 connections) as opposed to the composite cable you just connected (3 connections). Component video connections will allow a full HD signal.



Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 6908
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Dan and 4 other TV Specialists are ready to help you
Customer: replied 11 months ago.

Hi! I did use the 5 Component connections and the problem went away. I have since purchased a new Samsung TV which I'll set up soon.


Thanks again, Dan!


Greg

Expert:  Dan replied 11 months ago.
You're welcome, Greg. I'm happy to hear about the new Samsung! Keep me posted, if anything else comes up.


Dan

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