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Ask Shahid Your Own Question

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 5472
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech.
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I Have 3 insignia tvs and they have all some how zoomed in.

Customer Question

I Have 3 insignia tv's and they have all some how zoomed in. i have gotten Comcast out here thinking it was something to to with the cable but they said it was the tv. i do not still have the remotes that came with the tv's they are all on a universal remotes. The Comcast guy said i needed to get the original remote for to fix it but i cant find the tv model any where; BN64-01404A
Submitted: 12 months ago.
Category: TV
Expert:  Shahid replied 12 months ago.
Hello, my name is Shahid, I'll be happy to assist you,
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Can you please get the model number written on sticker pasted at back of TV?

Thanks.
Customer: replied 12 months ago.

ns42p550a11

Expert:  Shahid replied 12 months ago.
Thanks Steve for the model info.

I hope TV model number would be NS-42P650A11
Required remote control for this TV is available, please check following links for remote image and price info..

http://www.insignia.newremotecontrol.com/catalog_item.php?catnum=BN5900892A

http://remotes.com/remotes/servlet/rs?a=gmi&smodel=NS42P650A11&brand_pn=INSIGNIA_NS42P650A11&mode=large&uuid=A13754076544561

You may please download user manual copy of TV from following link..

http://www.insigniaproducts.com/products/televisions/NS-42P650A11.html


I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated!

Regards,
Shahid.

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