Hello, and welcome. My name is Nathan, and I’ll be assisting you today.
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Hi there, sorry to hear you're having trouble with the govideo,
unfortunately, the symptoms you describe tend to point to an internal hardware failure (faulty main board/video board). I would suspect that the player was damaged by a power event (surge/shock through either the power or cable lines from a recent storm or electrical outage).
There really isn't likely to be much you can do here, though we can try to reset the player.
Can you please unplug power to the unit at the wall outlet, wait 1 hour, then press and hold the power/on button for 60 seconds while plugging the cord back in, keep holding another 60 seconds after, then release. If the problem continues at this point, it would confirm a hardware failure.
Unfortunately at that point there is no practical fix, no one services these machines anymore and parts are no longer available; the system would simply have to be replaced. I can assist you with locating a replacement if you'd like, should it come to that.
Let me know how the reset works, and good luck!Nathan
Thanx Nathan, will try the disconnect, if not successful will need to replace it
You're welcome, let me know how it works out, when you have a chance.
thanks Nathan have disconnected power for two days will try your suggestion how can I reach you to convey results? J
If you end up needing to replace it, let me know a bit more about your needs and I can help with finding a replacement. Often, unless you're needing to dub from dvd to tape, you're probably better off with a separate vcr and dvd/bluray player, than an all in one (they have high failure rates).
It doesn't need to be for 2 days, an hour is plenty, though you can certainly do longer if you wish.
Just bookmark/favorite this page (http://www.justanswer.com/tv-repair/7wrnv-dv2140-stand-short-period-5-weeks.html) we are on right now to get back with me whenever it is convenient for you.
You can also just come to justanswer.com, sign in to your account, then click on MyQuestions at the top of the page to get back with me there.
Thanks Nathan, Tried your suggestion on 2 tvs same results as before. wil need to replace dv2140 any suggestions? J
Thanks Nathan reset did not work tried on 2 tvs same results need to replace dv2140 any suggestions?
Are you wanting another all in one system?
Here is one that should work for you:
Toshiba SD-V296 (click for link)