TV Repair Questions? Ask a TV Technician
Hello, Mike, and thanks in advance for your help. Here are the answers to your questions:
1. I bought the new lamp online, after consulting an online TV assistance service such as I am doing now. I don't recall the company I bought it from - and I am away from home for a few days and cannot check the receipt immediately.
2. I bought the lamp with housing. The lamp I purchased was a Toshiba lamp model Y196-LMP. It looked exactly like the old lamp. The old lamp, by the way, had broken glass inside when I removed it. The new lamp - the one I took out and reinstalled - had no broken glass inside, and as i indicated, it worked for a time - a couple of weeks, before the problem returned.
3. As indicated I don't have the receipt in front of me, but I recall I paid about $160.00 for the new lamp with housing.
4. I don't have this available at present, but can email you back with it once I have my daughter check this. She's at home.
Mike, if we need the full model number of the TV for you to help me I will have to email you back tomorrow. Is there a good email address to which I can send you a note? Thanks - John
OK - so to reply should I go to www.justanswer.com and look for you, using the order number that I have? Thanks - John
Mike - what is "this topic?" Is it the question that appears at the top: "I replaced the lamp in my Toshiba 62 inch DLP tv about three?" Thanks much - John
Mike - Here is the rest of the information you requested:
The model number of my Toshiba 62 inch DLP television is 62HM196. The serial number is XXXXX
The replacement lamp I purchased and installed several months ago - the one that has now stopped working after working intermittently - is model number Y196-LMP. I purchased it online from Pureland Supply. I paid $157.90 for it.
Please let me know if you need any more information regarding my question. Thanks very much - John Quinn