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Ask Daniel Your Own Question
Daniel, Electrical Engineer
Category: TV
Satisfied Customers: 7897
Experience:  BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
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i bought my second tv 40 incg led smart.the first one died

Customer Question

i bought my second tv 40 incg led smart.the first one died in 3 years so i bought another year and half agoo now the screen panel died and i was told it cant be fixed..what do i do to gget anoth tv
Submitted: 3 years ago.
Category: TV
Expert:  Daniel replied 3 years ago.
Hi there happy to help.

Are you looking for advise on what TV to purchase next?

Customer: replied 3 years ago.

i dont want to buy a new one i want this one replaced

Expert:  Daniel replied 3 years ago.
OK, do you have an extended warranty?
Customer: replied 3 years ago.

no but i feel buying 2 tvs that broke in 3 yrs. you should stand behind your product

Expert:  Daniel replied 3 years ago.
OK, here is what you need to do.......

Call Samsung here........


Let them know your situation and ask what they will do for you. I agree they should help you out here even though you are technically out of warranty.

Please let me know how it goes.

Take care.

Customer: replied 3 years ago.

i get a recording but never a person

Expert:  hollie-cssm replied 3 years ago.
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