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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My flat screen TV blue light comes on and Polaroid flashes

Customer Question

My flat screen TV blue light comes on and Polaroid flashes on the screen and then goes off and then blank screen, no picture or sound, but the blue light indicator stays on.
I looked on google and the help desk indicated a capacitor problem.

Please let me know how you can help. The TV is appx 3 years old.

Jim Blumberg
Submitted: 3 years ago.
Category: TV
Expert:  Jack replied 3 years ago.
Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions;

While there is no picture or sound , is the screen just blank with some background light or completely dark like when the tv is off ?

Any difficulty prior to this to turn the tv on ?
Like it would take longer than usual or repeated attempts before it would turn on ?
Does it respond to the remote ?

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