I use the SONY TV remote. And I can accress all the CC settings, just nothing on the scree.
CC did work on most any program.
I have a TIVO and the CC works fine, so the CC signal
The CC function through the TV set has worked well for many years.
I have got the signal through TIVO and I could get CC from either the TV set or from TIVO.
The TIVO CC still work but the set CC now does not.
The maddening thing is that I have made NO connection changes.
The TV connection is (and has ben for some time) from the incoming cable to TIVO abd then to the set. This has worked well for some time until now.
I do NOT use an HDMI cxable from TIVO to the set because the CC
I followed the procedure but still no CC's.
I believe we have isolated the problem to the TV.
In the "old days" I could fix these myself, but no more!
I will have my local folks follow through from here.
Thanks for your help.