How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My 32" westinghouse tv does not show a picture anymore it only

Customer Question

My 32" westinghouse tv does not show a picture anymore it only has sound. What does it need?
Submitted: 3 years ago.
Category: TV
Expert:  Anthony_Infotech replied 3 years ago.
Hello
Welcome
Thanks for the Question

I may be a few minutes between each request for info thanks for your patience!

I will need the model number please found on the back of the set or the owners manual?

Anthony
Customer: replied 3 years ago.

I will have to contact you tomorrow and thank you for your quick reply.

Expert:  Anthony_Infotech replied 3 years ago.
Hi Debra

Yes I will need that just come back and let me know thanks

Anthony
Customer: replied 3 years ago.

The model number is LD3235

Expert:  Anthony_Infotech replied 3 years ago.
Hi

OK if you press the menu button of the sets own remote control does the menu come up or not please?

Let me know thanks

Anthony
Customer: replied 3 years ago.

I will have to wait until I get home and let you know tomorrow. If the menu comes up what then?

Expert:  Anthony_Infotech replied 3 years ago.
Hi

Let me know about the menu please we then move on with it

Anthony