Hi! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful: -How old is the unit? - Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game console, etc.)
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
The tv is new. The problem accured during setup.
Iam waitng for your tech response. Please Respond ASAP.
volume stops at 63.
I have a HDMI Cable connection only.
I have only the HDMI cable hooked up to the new tv.
HDMI Connection only.
Please close my question.