Hi! My name is Tim, I am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful: -If you push the MENU button on the tv itself, does the menu show up on the screen?
-If you look close at the screen in a dark room, do you see a slight glow to the screen?
-How old is the unit? - Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game console, etc.)
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
Hit menu button, menu did not appear on screen. There is no slight glow to the screen. I was told the unit is 2 years old but on the back is year 2006.
Please let me know if you have any other questions or need any other information at all, if you do please use the reply to expert tab. If this was all the info you needed then please remember to rate me before leaving. Please do not hesitate to ask anything, happy to help in any way I can!