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Hi and welcome,Thank you for the question and your patience. Should you still need assistance for information purposes only... Initially, please bear with us; re-confirm and post back with the complete model number of the Samsung.
Poor Service rating noted! Perhaps it would have been more constructive if you would have provided at least the model number as above inquired.Hopefully, an alternate approach may be provided by other members of the site. The question would be re-opened as I would rather opt out.Still, good luck with the Samsung and hope you get to enjoy its use soon.This is not an Info Request.