We have had this set aprox. 5yrs, the problem arose last Yr. The problem arose again near the end of last month. The batteries are not in question.
I'm looking for the repair estimate if it will solve the problem.
what is the proceedure I must follow ?
I don't have a set procedure for you to follow, as we're not directyl affiliated with any shops, but what you need to do is have a shop replace the "IR Board", which is a small board that plugs into the mainboard on the TV. The cost of the board is typically $25, and the cost of labor is typically $100- for $125 total. If you'd like you can use one of the following links to locate a Tech in your area to have the set repaired:
You would tell the Tech you need a new IR board installed, and this was confirmed by a Technician before you brought the set down to him.