Hi! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful: -What is the model number for the television? (this can be found on the back of the unit) -How old is the unit? - Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game console, etc.)
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
it is about 8 years old.
I can not get to the back of the unit
I will go check that sorry it is downstares
but i did just notice that if i put in a dvd it plays on the screen
I can hear the shows from the cable box but no picture. All of my other tvs are working with cable fine
The choices are:
Component cables: 5 wires between the tv and the device, these are color coded on the end and have a green, a blue, a red, a white, and another red cable
Composite cables: 3 wires between the tv and the device, these are color coded on the end and have a yellow, a white, and a red.
I figured it out!! I unplugged the cable box and replugged it in and bam it works