Facing TV Problems? Ask a TV Technician.
Hi! Thank you for using Just Answer today! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful: -Can you double check the model number for the television? (this can be found on the back of the unit) -How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game console, etc.)
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
model no 61A62 yes i have this problem at all times
volum remains the same hardly autible it ask for a 4 digit code
no message just a blank slot for a code
the menu pops up but the volume function does not respond
yes. is there a factory reset code
front panel lock is set to off