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Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 16501
Experience:  VP of electronic repair company. Audio nut.
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MY TV IS SAYING NO SIGNAL HOW DO I GET A SIGNAL?

Customer Question

MY TV IS SAYING NO SIGNAL HOW DO I GET A SIGNAL?
Submitted: 11 months ago.
Category: TV
Expert:  Steve G. replied 11 months ago.

Hi. I'm Steve. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.

To what are you trying to connect the TV to? A cable box of some kind? How do you get your TV?

Let me know so that we can continue.

Steve

Customer: replied 11 months ago.

yes I am trying to connect it to the cable box

Expert:  Steve G. replied 11 months ago.

Ok, What kind of cable(s) run between the box and TV?

The usual choices are:

Three RCA cables - red, white and yellow

Five RCA cables - two reds, green, blue and white

HDMI cable - single cable with a computer connector that looks a bit like a USB connector

Coax - ordinary TV cable.

Let me know.

Steve

Customer: replied 11 months ago.


HDM1 I am pretty sure the cable box is an io DVR box

Customer: replied 11 months ago.

actually I'm sorry I misread the question the cables are the THREE RCA CABLES

Expert:  Steve G. replied 11 months ago.

Ok, so you have the cable box connected to the TV with an RCAs.

Grab the Vizio remote and press the INPUT button until you select the AV input that the box s connected to.

Can you try that please?

Let me know so that we can continue.

Steve

Steve G., Technician
Category: TV
Satisfied Customers: 16501
Experience: VP of electronic repair company. Audio nut.
Steve G. and other TV Specialists are ready to help you
Customer: replied 11 months ago.


OK I tried pressing the input buttton to connect the tv to the cable box and it didn't worked

Expert:  Steve G. replied 11 months ago.

Is the cable box connected to the TV using these inputs on the TV: http://screencast.com/t/K7d59pw8

Let me know so that we can continue.

Steve

Customer: replied 11 months ago.


no they are not

Expert:  Steve G. replied 11 months ago.

Ok, can you tell me how the cable box is connected to the TV please? You told me earlier that you had three RCA cables. Where are they connected on the TV?

Let me know so that we can continue.

Steve

Customer: replied 11 months ago.


I had the red and white on the side the yellow wasn't hooked in but now the cables are hooked in at the bottom (where you just asked if they were there)

Expert:  Steve G. replied 11 months ago.

Ok, great. Now go back to that INPUT button and press it one or more times on the Vizio remote until you get to AV/COMP which is the input your cable box is on.

Can you try that please?

Steve

Customer: replied 11 months ago.

ok I have the tv working thank you very much for your time, much appreciated

Expert:  Steve G. replied 11 months ago.

You are most welcome.

Good luck.

Steve

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