TV Repair Questions? Ask a TV Technician
Hi! Thank you for using Just Answer today! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful: -Do you have, cable, satellite or antenna?
-Which chanels does this happen on?
-How old is the unit?
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
I have Time Warner Cable. I have had the TV 5 or 6 years. The main channel I have a problem with is 14. I am in NYC.
I have a cable box
Please let me know.
I did what you suggested. I never saw anything that indicated Standard mode. Now I am on Channel 14 and it is going off (turning black) for a few seconds and the talking heads are freezing for several seconds. It's acting poorly as usual. Haven't seen the setting menu that covers the picture yet.
No, that hasn't shown up for awhile. Now the whole tv seems to black out (sound also) for several seconds and comes on again.
YES, I got that Mode :Dynamic screen. Picture still goes off continually with the sound.
It certainly isn't on most channels. Mainly we watch 14 MSNBC and find the problem there. Never on History Channel or Animal Planet. It doesn't seem to happen on ESPN sports either or on channel 1 or 13.
OK. Is there any reason this happens mostly on channel 14?
OK, Tim. I will work with Time Warner to replace the box and hope for the best. Thanks so much. I am glad it's not the TV.