Hi! Thank you for using Just Answer today! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful: -When you plug it in or turn it on, does it do anything at all? (light blink, click noise, etc.)
-How old is the unit?
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
TimNothing at all, no sounds or lights. The unit is 2 years old this monthSteve
Please rate my service and push the submit button. If you need anything further at all, please use the REPLY TO EXPERT tab and I will be more than happy to help you further.
Yes I know how to use a VOM
I've got AC voltage into the adapter. How do I check output voltage with only one lead and is it AC or DC output?
I'm getting 19.2 VDC output
Do I take out all the boarder screws to remove the back?
Can't figure out how to attach picture to this. Can you send an email address and will send from Ipad
Ive tried everything I know and have no sucess, any suggestions? I have the back off is there anything I can test
Where do I place neg probe? Am I checking for pos volts at pin plug? on output wires
No voltage on any wire at pin connector
Yes I get voltage now