The Model is a Sony KDL-52WL135, and the shadows appear on the bottom have of the screen with all inputs.
the sony remote does not have a menu on it? do you mean the input ?
The Home screen or button that brings all of the user controls etc. I want to see if the menu items and text are also effected by the video issue.
the input button which brings up all the user controls and the menu button on my cox remote are all affected by this video issue.
yes, the home button brought up the user menu and these items are affected too.
I have horizontal lines which separates my picture into four sections from top to bottom, and written words are scalloped.
Okay. I thought it was a LCD screen issue, and we're disappointed because the TV lasted only for 4 years. Thanks for analyzing the problem.
I do think that you have a LCD screen issue but I can't really confirm it with out seeing it, It seems the picture you tried to upload didn't make it for some reason, it's just a small box with no image.