TV Repair Questions? Ask a TV Technician
Hi and welcome to justanswer. I`m going to help you with your tv but first i will have a few questions;
Are you connected with a cable box/converter,satellite receiver, Comcast digital converter etc ?Or directly to cable/antenna ?Could you please lookup your tv`s model number located on the back cover or owner`s manual ?
As you appear to be unavailable at this time, I will be in standby, just send me a reply ,and i will be notified and be with you ASAP.
I am connected to a condo cable system that uses a small comcast converter box between the house cable connection and the TV .The User manual says on the cover Series 4 450
O.k that would be a Comcast DTA converter.
On its remote there is a button called LANG try to press it and set the language to english
In order to get the serial number I would have to take it off the wall and thats not possible for me to do.
That's o.k never mind that for nowOn the comcast remote there is a button called LANG try to press it and set the language to english
there is no button on the remote for lang
On the Comcast remote there are no button called LANG ??Not the tv remote
I do not have a comcast remote
How do you operate that box ?
there are no controls on the little box. I operate with the original remote set to channel 3 and another remote to select viewing channel
O.k and the other remote what is it ?
I only seem tohave the SAP problem with certain progras such as NCIS
it is a comcast remote which i now see has a lang button. when I push it it says English in the lower left hand corner
O.k that is where you want to have it
Try your tv again
I am in South Florida where the there are a large number o f spanish language stations,but USA and CBS are always on my TV in English and never were in the SAP mode.Right now even one is behaving but it seems hen I get into rime time the SAP problem comes up with an announcement that if it s not wanted,I should turn off the SAP . HOW???? the on screen member shows mono ,stereo and SAP But it has no way to turn off the SAP
Actually right the Comcast box controls that function , if there was a message saying English, you now should have the sound everywhere in English, did you try it ?
Spanish language stations still speak in spanish. The problem comes when the SAP cuts in
This is actually a common problem with those Comcast remote , if you hit that LANG button by mistake , it will switch to a different language , the way to correct this is to hit that button again once or twice.As for Spanish stations , I don`t think there is much that can be done about that , unless they would have a SAP in English.I mean they are Spanish stations , correct ?
The lang button is the SAP button for that box
well I can't test it until the SAP cuts in.
Does your TV's remote have a button called MTS ?
yes,the original remote
As I said , right now the comcast box is the one that controls that function which would make your TV's SAP either disabled or ineffective.But if you see a MTS button on the TV's remote you could try to press it to set the tv to stereo
I have done that but when they switch to SAP that seems to change the setting from stereo to SAP.How do I disable the SAP?
By setting it to stereo but again your tv might not be able to do that right now because of the box that controls the sap
When the SAP starts up will hitting the language button turn it off?????
Here is something for you to try if you have access to the power cords , unplug the tv and that box for a minute and try it again
In any case if the language on that box is set to "English" then the SAP won`t kick in again
Worth a shot.I have pulled all the cords. the problem Jack is that I won't know until tonight if the SAP is still on.Can we continue this tomorrow? I am on EST so tell me what time isbest for you. I am now going to plug it all back in but as I say,I still won't know until they go to SAP which seems to be a night time operation
so what do we do now//
I`m also on EST and of ten work during the evening so you can send me a message tonight and there is a very good chance that I will reply shortly, otherwise it would be tomorrow morning at about this time.
So what do we do now??? I have no way to know if we have been successful or not.
I`m also on EST and often work during the evening so you can send me a message tonight and there is a very good chance that I will reply shortly, otherwise it would be tomorrow morning at about this time.Just make sure the cocast box is set to english
chat with you tonight. how do i get back to you////
Just log back in here and go to the tab above that says "my questions" , click on it and you will see this post
Much welcome and later , otherwise if everything is working normally , you can just rate my answer.It won`t closed this post and you will be able to reach me here at any time after
Sorry for the typo`s , much better with a solder iron than a keyboard :)