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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I get my Emerson TV picture to full screen, I have a

Customer Question

How do I get my Emerson TV picture to full screen, I have a dark border all the way around the picture.
Submitted: 4 years ago.
Category: TV
Expert:  Shahid replied 4 years ago.
Hi,

- What is the model number written on back of TV?
- Do you get smaller picture in all inputs of TV? like watching cable channels or DVD movie etc

These info will help to trouble shoot the problem.
Thanks.
Customer: replied 4 years ago.


Model # LC320EMX


 


Yes, smaller picture in all inputs.

Expert:  Shahid replied 4 years ago.
OK, please unplug TV and cable box power cords from wall outlet for few minutes, replug back in, turn them On and check.
Do you get full screen picture now?
Let me know to proceed further.
Thanks.
Customer: replied 4 years ago.

Unplugged the TV & Direct TV box, let set for ten minutes, still has same problem

Expert:  Shahid replied 4 years ago.
OK, did you try to connect DVD player in TV to see how its picture appears?
Customer: replied 4 years ago.


Still small

Expert:  Shahid replied 4 years ago.
Press Screen Mode button on TV remote repeatedly to change picture size.
Does it help?
Customer: replied 4 years ago.


There is no screen mode button on our remote

Expert:  Shahid replied 4 years ago.
Is the remote came with TV that you have?
TV remote does have Screen Mode button to change aspect ratio of picture.
Customer: replied 4 years ago.


no, the tv came without a remote, this is a universal remote.

Expert:  Shahid replied 4 years ago.
ah OK, need TV remote to change the picture size as universal remote may not have such button to access to aspect ratio options.
Let me know to find the TV remote for you.
Customer: replied 4 years ago.


You have been no help!

Expert:  Shahid replied 4 years ago.
I'm trying to help, how do I change the picture size without related TV remote?