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bluextc89, Technician
Category: TV
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Experience:  Small Business Owner.
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my cable box is not working it says ocap instead of time on

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my cable box is not working it says ocap instead of time on display remote wont do anything and ive already tried rebooting
Thanks for stopping by:

OCAP (Open Cable Application Platform) is the "name" of the firmware running on the Motorola box. Think WINDOWS for the cable box.

This is indicating the box is hanging on boot.... and if you have already reset - it's likely a hardware failure.

Some customers have been able to get it working again after power cycling 3-4 times.... however this particular STB is riddled with numerous problems.

I recommend contacting your cable provider for a new (hopefully different) set top box.


bluextc89 and 2 other TV Specialists are ready to help you
Customer: replied 4 years ago.

thanks thought you could help guess ill call time warner

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