TV Repair Questions? Ask a TV Technician
Actuallu the 2011 model does not support Netflix in Canada.
Hmm, are you sure?
Panasonic says Neflix Canada 2010 models and later
Have you updated the Firmware in the Tv? Get Firmware
If that doesn't help then for less than $100 you can get netflix in Canada with a current bluray player or streaming device like Roku.