How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask euro-pro llc Your Own Question

euro-pro llc
euro-pro llc, Technician
Category: TV
Satisfied Customers: 1635
Experience:  20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
Type Your TV Question Here...
euro-pro llc is online now
A new question is answered every 9 seconds

rca 32la30rq reset unlock code

Resolved Question:

rca 32la30rq reset unlock code
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Jack :

Hi and welcome to justanswer.
To answer your question;
If the tv is asking for a password/code then the default 4 digits password XXXXX XXXXX

Jack :

Which will give you access to the parental lock and front panel lock options.

Jack :

I will be in standby if you have any questions, just send me a reply ,and i will be notified and be with you ASAP.
Otherwise , please take the time to rate my answer positively as it is the only way i get credited for my time helping you.

Customer:

I have spoken with a representative from the manufacturer of the tv and they said the same thing. The default password XXXXX not work. I have also tried to reset the entire tv set to original settings, which didn't unlock the settings either. From what I have heard about the tv there is no way to reset the unlock code. Yes, I am using the original remote control for the tv.

Jack :

Hello again.

Jack :

You mean that even RCA could not help you on this one ?

Jack :

I will have to do some research to see if this can be unlocked while the tv is in service mode.

Customer:

Exactly.I thought the reset would reset; but, it didn't. They were just representatives from On Corp, the distributor of the tv.

Jack :

Yes thats correct about the ON corp.
Can i get back to you a bit later in this ?
I just cannot believe that there is no way to bypass the password

Customer:

HAHA..that's exactly what the service rep said.

Customer:

the tv was a gift, i received about a year ago. I dont have the original manual but found it online.

Jack :

He probably was just looking at the owner`s manual but techs do get a bit further than the manual, let me check on this ?

Customer:

Absolutely. I even found the following information http://www.fixya.com/support/r186067-removing_parental_lock_rca_ge_tv_sets. Even then, I wasn't able to use the default password XXXXX 0000 to unlock the tv and then reset the password.

Jack :

Looks like someone did put a password XXXXX there after all.

Customer:

Yesterday I registered the tv in my name; so, I will contact them on Monday and see if they can help me further. Do you need anymore information on the tv itself.


 


Yes, it does appear the original user did submit a password.

Jack :

No more info than what i already have, should be back with you sometime today or early tomorrow

Jack :

I will look for the service manual which is much more complete than the owner`s manual

Customer:

ok. thanks again. I thought this site was a hoax.

Jack :

Not at all , very serious tech. here unless i tell a joke :)

Jack :

We`ll talk to you later and i should have something on this

Customer:

ok

Jack :

O.k then later

Jack :

Here are a few procedures that you may want to try , although your tv is not really a RCA anymore, they might have kept some of the same features ,
I have here 3 different procedures that worked on various rca tv`s;

Press and hold both(simultaneously) the volume down on the remote and and menu on the tv for 5 secs .
Second procedure;
Volume up on the remote and channel up on the tv and hold may reveal the password.
Third procedure;
Channel up and volume down 5 secs directly on the tv .

Jack :

These may be long shot but worth a try , let me know how it goes

Customer:

Why do you say the tv is no longer an rca? Both the tv and remote control state RCA. I submitted my question to On Corp since they distributed the tv and were available during the weekend.


 


Solution One: Unable to try; the tv does not have a menu button, the only buttons available on the tv are volume, input, and power.


 


Solution Two: I entered the parental control menu where the password XXXXX XXXXX and tried this option hoping the password XXXXX "appear." Unfortunately, it did not. Is there where I should be when I try this option?


 


Solution Three: I entered the parental control menu where the password XXXXX XXXXX and then tried this option, hoping the password XXXXX "appear." Unfortunately, it did not. Same question, is this where I should be in trying this option?


 


Now, what did happen is that the buttons on the tv (channel, volume) are now unlocked!!!


 


Great, we are making progress; but, the error message remains on the following inputs, Component 1 and 2, HDMI1 - 3 options...The message reads, Program Blocked by Input Block, Press Enter/Select key to unlock, 0000 still does not work.


 


Under the Parental Control option, while the Lock Parental Control still awaits the correct password XXXXX make the desired changes, all options V-Chip, Change Password, Front Panel Lock, Source Lock, and Clear Channel List all remain grayed out.


 


Thanks Jack!

Customer:

These are the only options which are locked, TV, AV, and PC have always functioned without a problem.


 


I realized the extent of this problem with I purchased a Blu-Ray player and after connecting the HDMI cable, I was still unable to access the menu, and thus, this is where my journey began.


 


The serial number for the tv is 1001-321LA30R-B103838.

Jack :

O.k , let me see what else i can find, but it will have to go to tomorrow morning .

Customer:

Not a problem. I talked the kids out of the blue ray dvd. Goodnight.

Jack :

Same to you

Jack :

Hello again
Not sure how you tried the procedures i gave you but make sure to try them only when asked for the password.

Customer:

ok, so when I access the parental control section of the menu, then try to tips?

Jack :

Yes , try those procedures when it asks for a passord

Customer:

Solution 1: still unable to try, my model tv does not have a menu button on the tv; but the remote control


Solution 2: after completing the steps, I entered the default password XXXXX 0000, the password XXXXX XXXXX invalid


Solution 3: after completing the steps, I entered the default password XXXXX 0000, the password XXXXX XXXXX invalid

Jack :

O.k then other than replacing the main board, i`m afraid that my bag of tricks is empty , could not find a service manual or firmware upgrade on this model.

I`m sorry but i will have to opt out and perhaps another tech. in here will have a solution for you.
Your question will be automatically reposted.
Good luck
By the way, the MENU button should be just below the INPUT on the right side of the tv.

Expert:  euro-pro llc replied 1 year ago.
Hi,

I will try to help you with this question.
Most of the OnCorp products( including thus RCA model) have a different way to reset the V chip.
In order to reset this password( it will reset it back to the 0000, as a default), you will have to press the following keys:
"menu,1,4,7,0", in a fast pace( not longer than about 3 seconds).
Please let me know if this works for you!
Thank you
euro-pro llc, Technician
Category: TV
Satisfied Customers: 1635
Experience: 20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
euro-pro llc and 3 other TV Specialists are ready to help you
Customer: replied 1 year ago.

THIS FIXED THE ISSUE!!!! OMG, I was working with another expert for 4 DAYS!!!

Expert:  euro-pro llc replied 1 year ago.

Hi,

I am glad I could help!

Your satisfaction means a lot to me!

Thank you for the great feedback!

Please feel free to contact me with any general electronic or tv repair questions.

Thank you, and have a great evening!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)